How can I contact ModeBeads?

You can contact us anytime using the chat bubble on our website. We usually reply within a few hours.

How fast do you ship?

Most orders ship within 1 business day. Free shipping usually arrives in 3–6 business days, with faster options available at checkout for a very low cost.

Do you offer free shipping?

Yes. We offer free U.S. shipping on qualifying orders.

Do you ship internationally?

Yes, we ship worldwide. Customers are responsible for any customs duties or taxes required by their country.

Do you sell plastic beads?

No. ModeBeads specializes exclusively in premium Czech glass beads.

Will I receive exactly what is shown in photos?

Yes. Our mixes match the photos in style and colors. The only exception is our Monthly Grab Bag, which is a surprise mix.

How do I manage my subscription?

Log into your account using your checkout email. Click your profile icon and select Manage My Subscription to edit or cancel anytime.

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We are looking forward to hear from you.

Message us via chat (fastest).

Call us at 718-765-0124

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