Question 1

How can I contact ModeBeads?

Accepted Answer

You can contact us anytime using the chat bubble on our website. We usually reply within a few hours.

Question 2

How fast do you ship?

Accepted Answer

Most orders ship within 1 business day. Free shipping usually arrives in 3–6 business days, with faster options available at checkout for a very low cost.

Question 3

Do you offer free shipping?

Accepted Answer

Yes. We offer free U.S. shipping on qualifying orders.

Question 4

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Customers are responsible for any customs duties or taxes required by their country.

Question 5

Do you sell plastic beads?

Accepted Answer

No. ModeBeads specializes exclusively in premium Czech glass beads.

Question 6

Will I receive exactly what is shown in photos?

Accepted Answer

Yes. Our mixes match the photos in style and colors. The only exception is our Monthly Grab Bag, which is a surprise mix.

Question 7

How do I manage my subscription?

Accepted Answer

Log into your account using your checkout email. Click your profile icon and select Manage My Subscription to edit or cancel anytime.

Contact information